Coronavirus (COVID-19) Resident Updates
At Hickam Communities, our number one priority is always to provide safe and healthy homes, communities, and workplaces. This commitment is increasingly vital in the face of growing novel coronavirus (COVID-19) concerns.  We are committed to working in collaboration with our military partners to enhance and coordinate communications and provide factual and transparent information to our residents. 

Resident Update - 7/28/20
 
Dear Valued Residents of Hickam Communities.
Beginning July 28, 2020, Hickam Communities is making temporary changes to operations due to staffing levels impacted by COVID-19.  Hickam Communities has taken the following actions to ensure the continued safety of both you and our team members.
  • Response to routine service requests has been suspended in order to prioritize life, health and safety-related requests in the emergency and urgent categories. If a staff member is working in your home, residents are asked to maintain the CDC social distance guidance of at least 6 feet
  • Emergency service requests will be responded to in all homes regardless of quarantine status and handled as the first priority.
  • Urgent service requests will be responded to in all homes regardless of quarantine status and handled as the second priority.
  • Quarantine-level PPE will be utilized by maintenance staff for quarantined homes.
We expect this reduction in service to be short-term and to resume full maintenance services in the next couple of weeks. Any changes will be made in coordination with installation leadership and will be promptly communicated to residents.
 
Please rely on accurate, reliable information about COVID-19. The state and local departments of health in your area are the best source of up-to-date and relevant information and resources.
 
  • Centers for Disease Control: Prevention & Treatment
www.cdc.gov/coronavirus/2019-ncov/about/prevention-treatment.html
   
Thank you for your patience as we navigate this challenging situation and work to keep your community safe and healthy.
 
The Hickam Communities Team


Trusted COVID-19 Resources Additional Resources and Prevention Archive of COVID-19 Resident Updates: