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Please note: In accordance with recommendations from the CDC and local health authorities, all offices have transitioned to “by appointment only” and are temporarily unable to accept in-person visits without an appointment. Our leasing office remains operational and we are pleased to offer virtual leasing options for your convenience. You may contact us via phone and/or email, but please be advised that you may experience a slightly longer than normal response time. We appreciate your understanding and look forward to serving you. Be well!
Welcome to Hickam Communities! Whether you are months away from arriving to Hawaii or already are on the island, applying for a home has never been easier! By filling out the application below, you're one step closer to finding the perfect home that best suits your family's needs.
For Active Duty Service Members:
Please upload the applicable documents below with your Hickam Communities application. You may also upload necessary documents here after your application is submitted, if needed. If you have any questions, please email hcleasing@hickamcommunities.com.
-Military Orders
-Flight Itinerary for service member and all family members
-Most recent end of month LES
-(If applicable) Leave form, DA31, Page 2, Surf (E1-E3)
-The completed MHO referral packet (see below)
For Non-Active Duty Applicants: Please upload the applicable documents below with your Hickam Communities application. You may also upload necessary documents here after your application is submitted, if needed. If you have any questions, please email hcleasing@hickamcommunities.com.
-Hickam Communities Leasing Application
-DD214, Orders or SF50, and/or future DoD Hawaii Job offer final letter (stating acceptance)
-Proof of Income, retirement account summary and/or future DoD Hawaii Job offer l final letter (stating acceptance)
-The completed MHO referral packet (see below)
*A credit and background check is required for all non-active duty applicants. There is a $30 fee per applicant for any person over the age of 18; a leasing consultant will contact you to collect payment. This is usually not completed until a MHO referral is completed and a home has been offered.
ALL APPLICANTS: A housing referral brief and a completed housing referral packet is required to complete the processing of your application:
1) To schedule a virtual housing referral brief with the Military Housing Office, please email jbphh.mho@navy.mil or call 808-312-0199/808-590-1402. Housing referral briefs are conducted Monday-Friday at 9am & 1pm Hawaii time. You may complete the housing referral brief prior to completing your housing referral packet, if desired.
2) To complete the housing referral, please download (on to your device) the appropriate referral packet below and complete all applicable fields /signatures/initials in Sections 1-3 (pages 1-6). The completed packet can be uploaded via the DoD Safe Site (see below) or dropped off in person to the MHO Office located at 200 Kokomalei Street, Honolulu, Hawaii 96818. If you need assistance or have any questions regarding the MHO housing referral packet, please email jbphh.mho@navy.mil or call 808-312-0199/808-590-1402.
Referral Packets: Download (on to your device) the appropriate referral packet below by right-clicking on the link and selecting “Save link as”. Open the saved file in Adobe Reader in order to complete. If you do not have Adobe Reader, CLICK HERE to download it for free.
**Additional Information: If your dependent(s) is/are not included on your PCS orders, additional supporting documentation may be required such as: DEERS Verification of Dependents (DD Form 1172-2) from MPF, Pg 2, marriage or birth certificate, pregnancy verification with expected delivery date, 60-day prior to marriage letter signed by Commander or First Shirt, custody paperwork, etc.
If you wish to upload your completed MHO referral packet via the DoD SAFE Site, please follow the instructions below:
- Go to https://safe.apps.mil/
- CAC Card Users:
- Click “Drop-off”
- Add Recipient information:
- “MHO Referral” under Name
- Add “jbphh.mho@navy.mil" Under email address
- Add any additional recipients
- Click “Add and Close”
- Add “Short Note” with your Full Name, Phone and Email
- Click “Encrypt file” (Required)
- If desired, click “Send me an email when each recipient picks up the file” (Optional)
- Add, Drag or Drop Files to Upload
- Click “Drop-Off Files”
- Click “Ok” to confirm the files do not contain classified information
- You will be notified “Drop-Off Completed”
- The recipient (MHO) will be notified of your “Drop Off”
- Guest Users:
- Email or call MHO to obtain a Request Code (12 digits) - jbphh.mho@navy.mil or call 808-312-0199/808-590-1402
- Click “Drop-off”
- Input the 12 digit Request Code
- Add “Short Note” with your Full Name, Phone and Email
- Add, Drag or Drop Files to Upload
- Add a description of each file, if necessary
- Click “Drop-Off Files”
- Click “Ok” to confirm the files do not contain classified information
- You will be notified “Drop-Off Completed”
- CAC Card Users:
Hickam Communities is here for you! If you have any questions or need assistance with any portion of the Leasing or Application process, please reach out to us and we will be happy to assist you. Please call us at 888-329-4758 or email us at hcleasing@hickamcommunities.com. We look forward to welcoming you as a part of our Ohana!
